Review and send a draft

When you create an email draft from Today, Cenara prepares the message and, when successful, saves it to your connected mailbox.

Find the saved draft

1. Wait for the confirmation that the draft has been saved.
2. Open your connected mailbox’s Drafts folder to review, edit, and send it.

If you use more than one mailbox, open the account connected to Cenara. Check the draft’s recipient and subject so you are reviewing the right message.

Review the message before sending

Check the recipient, subject, dates, and any commitments in the message. Add anything the customer needs that isn’t already included.

• Recipient: confirm that the message is addressed to the right person.
• Subject and context: make sure the message fits the conversation you are continuing.
• Dates and commitments: check deadlines, amounts, promises, and the next step you are asking for.

Add your usual signature

To add your usual sign-off to future drafts, open Settings → Signature.

Review the sign-off in the next draft you create. Check your name, role, and contact details before sending.

If the draft could not be saved

If Cenara says the draft could not be saved, follow the message shown. You may be able to copy the text into your mailbox.

Check your mailbox’s Drafts folder before creating another copy. If the problem continues, contact support with the connected email provider and the exact message Cenara showed.